Executive, Merchant Activation & Portfolio Management, Payments & Merchants

If you are looking to excel and make a difference, take a closer look at us…

Job Description

• Act on any potential leads provided from internal, contact center, helpdesk, etc by outbound calls or email.
• Act on inactive merchant leads provided by performing outbound calls/emails.
• Design, implement, execute, evaluate and monitor on activation strategies and campaigns.
• To take up and manage special handling requests from non-tagged existing accounts.
• Review and analyse merchant base regularly on inactive merchants.
• Work closely with relevant stakeholders across departments to create merchant business opportunity.
• To ensure KRAs are met which include inactive rates, new merchant acquired, sales volume, etc
• Participate in strong teamwork and working relationship with team members at all times.
• To comply with all relevant guidelines and statutory requirement.